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Quality Management
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Sunivo's Commitment to Quality![]() At Sunivo, "quality" is not merely a corporate buzzword. It is a motto we live by, a principle that guides our entire business operation. We keep continuous focus on improving the quality in all aspects of the company, from internal processes, to supplier selection, to customer interaction, to societal responsibility. It is a focus on quality from which the rest of a business can properly develop and provide outstanding service to its customers. "Quality in all things" will always be a priority at Sunivo.
Product Quality
Sunivo makes a strong commitment toward ensuring that only the best products reach our customers. All chemical suppliers who partner with Sunivo must undergo a rigorous inspection process that scrupulously inspects both the goods and processes involved in the manufacturing of chemical products. In addition to our strict supplier's assessment program, Sunivo conducts surprise factory visits, ensuring that our suppliers maintain the high production and safety standards that Sunivo demands for its customers.
Customer Service
Sunivo is driven by its desire to provide excellent service at all times. We focus on creating value for our customers to achieve quantifiable results. This is a process that has no end. While other companies become complacent in their methods Sunivo continuously seeks to improve its customer service and satisfaction. We strongly encourage our customers to provide feedback online, and we take the advice seriously to make improvements to our processes. Sunivo is a company that is truly built around, and defined by, the customer.
Business Management
Just as we are constantly reviewing our interactions with customers, we are likewise dedicated to the continuous improvement of all internal company processes. Sunivo understands the potential that can be achieved when a dedicated and motivated group of employees comes together as a team. When the company is working together as one well-integrated system, innovative solutions and unforeseen prospects may be realized. For our customers, this often means exciting new business opportunities and partnerships with a quality-driven company that is always improving its own methods.
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1F,Building 2,No.180 Zhangheng Rd.,Pudong District,Shanghai,China,201204
Tel : +86 21 3860 7613 Fax : + 86 21 5830 7878